__Processing time is currently 5-7 (business) days. Please place your Christmas order by December 9 for guaranteed delivery. Thanks for your patience during this busy holiday season!
Redeem your Groupon voucher here
Questions about redeeming your Groupon voucher? View basic answers below, and check our Groupon discussion board. If you still need assistance, email us or call (206) 552-8517. Your patience is appreciated!
November 1, 2010 Groupon Deal of the Day | 4-Way Mix: 2 gallon tin for $28
Choose FOUR of the following flavours (ordering two of a particular flavour is not allowed):
SOME FREQUENTLY ASKED QUESTIONS
Q. Can we pick up our order and skip shipping costs?
A. Because this is an online-only offer and orders are shipped directly from a production facility, neither delivery nor pick up is available. We hope you understand we are busy processing made-to-order batches especially for you and numerous others!
Q. I'm having problems with Paypal.
A. Some have experienced problems when using Internet Explorer because our new website uses frames. Our suggestion is that you use the URL http://popcornchef.weebly.com/redeem-groupon-voucher.html to redeem your voucher. If it still doesn't work, call us at 206.552.8517 so we can try to assist you.
Q. How do I ship to a third party as a gift?
A. Enter the recipient name, shipping address, and telephone number in the Shipping Address slot when prompted. You will also be asked to enter the Destination Zip Code for the appropriate shipping charge. If you are not given an option to enter a separate shipping address, you may enter it in the Special Instructions box, but you must still enter this zip code as the destination. Please note that due to payment processor security restrictions, we may need to verify address information before approving your order.
Q. Will you ship my order overseas?
A. Under normal circumstances, yes. But in order to keep costs reasonable to customers, this option is not available for the Groupon offer. We do, however, offer shipping within the continental U.S.
Q. Do your products contain dairy or gluten?
A. Because our flavours are cheeses or made with butter, all will have dairy except Wasabi. Also, some ingredients used to prepare our products may contain gluten. There is a widespread belief that only plain popcorn is considered gluten-free, though it may be prepared or packaged in a facility with other products which contain it.
Q. When I redeem this Groupon, can I add any extra items to my order?
A. At this time, extra items cannot be added to the Groupon order. We appreciate your interest in our other products and hope you will make a separate order to give them a taste.
Q. How long will it take for shipping?
A. The shipping method is USPS Priority Mail, which takes up to 2 days. For remote locations, it may take 3 days. Some deliveries are occurring within 1 day. Please allow 5 days for processing of orders. During the holiday season, it can take up to 4 weeks or more.
Q. Can you expedite my order for a special delivery date?
A. We will consider this if at all possible, but the unfortunate reality is we generally cannot honour these requests as they unfairly bump other orders in the queue. Please consider the 5 day processing time (during the holiday season, it can take up to 4 weeks or more) when placing your order.
See Groupon discussion board for more Q&A