Redeem your Moolala voucher here
Questions about redeeming your Moolala voucher? View basic answers below, and check our FAQ. If you still need assistance, email us or call (206) 552-8517. Your patience is appreciated!
May 25, 2011 Moolala Deal of the Day | 4-Way Cheesy Delight: 2 gallon tin for $22
Can't get enough cheese? Here's your chance to dive in and indulge! White Cheddar w/cracked black pepper, Spicy Southwestern Cheddar, Golden Cheddar, and Cheddar BBQ
Taxes included, shipping additional
SOME FREQUENTLY ASKED QUESTIONS
Q. Can we pick up our order and skip shipping costs?
A. Because this is an online-only offer and orders are shipped directly from a production facility, neither delivery nor pick up is available. We hope you understand we are busy processing made-to-order batches especially for you and numerous others!
Q. I'm having problems with Paypal.
A. Some have experienced problems when using Internet Explorer because our new website uses frames. Our suggestion is that you use the URL http://popcornchef.weebly.com/redeem-moolala-voucher.html to redeem your voucher. If it still doesn't work, call us at 206.552.8517 so we can try to assist you.
Q. How do I ship to a third party as a gift?
A. Enter the recipient name, shipping address, and telephone number in the Shipping Address slot when prompted. You will also be asked to enter the Destination Zip Code for the appropriate shipping charge. If you are not given an option to enter a separate shipping address, you may enter it in the Special Instructions box, but you must still enter this zip code as the destination. Please note that due to payment processor security restrictions, we may need to verify address information before approving your order.
Q. Will you ship my order overseas?
A. Under normal circumstances, yes. But in order to keep costs reasonable to customers, this option is not available for the Moolala offer. We do, however, offer shipping within the continental U.S.
Q. Do your products contain dairy or gluten?
A. Because our flavours are cheeses or made with butter, all will have dairy except Wasabi. Also, some ingredients used to prepare our products may contain gluten. There is a widespread belief that only plain popcorn is considered gluten-free, though it may be prepared or packaged in a facility with other products which contain it.
Q. When I redeem this Moolala, can I add any extra items to my order?
A. Yes! Father's Day, your favourite graduate...we have all sorts of yummy gift tins you can add to your order.
Q. How long will it take for shipping?
A. The shipping method is USPS Priority Mail, which takes up to 2 days. For remote locations, it may take 3 days. Some deliveries are occurring within 1 day. Please allow 5 days for processing of orders. During the holiday season, it can take up to 4 weeks or more.
Q. Can you expedite my order for a special delivery date?
A. We will consider this if at all possible, but the unfortunate reality is we generally cannot honour these requests as they unfairly bump other orders in the queue. Please consider the 5 day processing time (during the holiday season, it can take up to 4 weeks or more) when placing your order.
See FAQ for more